• Professional code of conduct• Extensive knowledge of copyright law and privacy laws• Extensive knowledge of organisational responsibilities legal and ethical practices• Extensive knowledge to include sales and marketing – promoting, selling products or services.

Marketing strategy and tactics, product demonstration, and sales techniques• Customer service and personal service – including customer needs assessment, meeting quality standards for service, evaluation of customer satisfaction• Excellent command of the English language – meaning and spelling of words, rules of composition and grammar• Communication and Media knowledge – via written, spoken and visual media• Administration and management – knowledge of business and management principles involved in strategic planning, resource allocation, HR modelling, leadership techniques, production methods, and coordination of people and resources• Clerical – Knowledge of clerical and administrative procedures and systems

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