Employers consider employees’ and job candidates’ emotional intelligence when making human resource-related decisions.For example, human resource staff and hiring managers often ask specific questions to determine emotional intelligence during the hiring process to decide which candidates will best fit in with the company culture.They also consider emotional intelligence when determining leadership potential and when pay raises are being considered for employees. A person in a leadership position with high emotional intelligence could also be particularly skilled at motivating their teams and maintaining their overall job satisfaction.
Job candidates’ listening skills and strong communication abilities have become highly sought after across industries, particularly for those seeking leadership positions. For example, soft skills for potential information technology executives, such as CIOs, have become important assets in recent years. Those in technology-centric leadership positions are asked to present to boards and communicate with other departments, as IT has become inherent to the overall success of modern, digitized companies.