It can be concluded that a position as a case manager is a delicate one. A lot of dedication, an understanding personality and strong individual both emotionally, mentally and physically are the most basic features one should possess. So much dedication and passion to the job helps one cope well with the different situations one encounters in the line of duty, especially when dealing with patients and their family members.Offering volunteering services and working part time of the case managers helps a lot in polishing their skills and expertise. They get to diversify their scope and interactions to more individuals.
Different people have different personalities and so do their needs vary. Therefore, interacting with more individuals helps in having the desire to explore more and learn more and better options to handle situations. Dealing with people with disabilities and teenagers and young people not only requires a strong stamina but also practicing of wisdom and understanding. Creating an environment favorable and comfortable to the patient and their relations helps create an atmosphere free of fear, anxiety and allows for straight-forwardness and trust