TECH 330-Technology Problem Analysis I
Various characteristics possessed by problem solvers include the
courage to take action, ability to listen, courage in decision-making, ability
to tolerate ambiguity, and the ability to analyse concerns objectively. Out of
the above, the one that I feel I possess is the ability to listen. I have the
ability to listen to myself and listen to others, that is, ability to listen
externally and internally. Active listening is very important in every aspect
of our daily activities. In the workplace for instance, managers train their
employees to be active listeners in order to facilitate effective
communication. In my company, I always ensure that I listen to my colleagues
and respond to them appropriately. This has helped in reducing conflicts that may
occur because of misinterpretation of information. I believe my ability to
listen effectively has contributed to the success of the company I work for (Sternberg,
The characteristics that I feel that I need to improve is the
courage to make decisions. Most of the times, I am caught up in procrastination
or analysis paralysis because of fear of failure. Making certain decisions is
normally difficult especially when we are uncertain about the outcome. Seeking views
from others can lead to confusion because they give different opinions. This
leads to postponement when making such decisions. I believe that one needs to
be a risk taker to make decisions whether the outcome is certain or uncertain.
The Seven Habits of Highly Effective People are; be proactive,
begin with the end in mind, put first things first, think win-win, seek first
to understand then be understood, synergize, and sharpen the saw. Of the seven
habits, the one that I think would help to make me a better problem solver and
a more successful person is being proactive. This entails the circle of concern
and the concept of influence. It encourages people to work from the centre of
their influence and work constantly to expand it (Covey & Media, 2015).
The reason for choosing this habit is that it discourages people
from waiting for a problem to occur before taking action. Taking preventive
measures is advocated for to avoid the consequences associated with problems
that might occur in a given situation. In the workplace for instance, conflicts
might arise due to lack of adequate information or misinterpretation of a given
message. This can arise because of language barrier among employees. The
company can prevent such conflicts by ensuring it provides effective training
to its employees. This habit will help me in becoming a better problem solver
because I am a good listener and try to understand everyone’s need and respond
appropriately before the situation gets worse.
The seven actions for a successful career are enjoy, learn, plan,
share, evolve, work hard, and communicate. The one that I believe is the most
important is learning. Learning helps to expand and renew skills that an
individual has. I can learn this practice through training, learning from
peers, or asking questions on what they do not know and want to learn. People
can learn how to communicate, do a task, or to accept a given feedback, whether
it is positive or negative. One can never be successive if he/she is not
interested in learning new things that are educative in one way or the other
Learning is important to me because the world is becoming more
competitive in terms of employment opportunities and I have to be competitive.
Employers seek individuals with various skills and lacking such skills make one
to be incompetent. People’s tastes and preferences also changes with time.
Companies need to update their technologies to meet the demand of their
consumers. Employees need training so that they know how to use the technology.
If one is not ready to learn, he/she will be incompetent and will not be
competent to work for the company.
The four adjectives that I can use to describe myself are honest,
committed, friendly, and innovative. These adjectives have helped me to be a
better team player in various ways. Being innovative has enabled me to come up
with new ways of solving problems in the company and facilitated my commitment
towards personal growth. I am always honest about my shortcomings and
achievements. In case of bad news, I do embrace the truth so that I come up
with ways of solving it. I am always committed to achieving my target in the
workplace. At times, I stay for longer hours just to ensure that I achieve my
goal. Lastly, being friendly makes it easier for others to approach me and
discuss matters pertaining to the performance of the company (Kaul, 2009).
Being friendly in the workplace can make others lose respect for
their supervisor especially when their boss is concerned about his personal
relationship with workers rather than his professional responsibilities. Being
innovative can lead to unequal participation, as some people will sit back and
leave others to do most of the work. Conflicts might arise in this case, which
can demoralize employees. Commitment to achieve certain goals what many
employees aim at. Employers always want to include employees in decision-making
process so that their concerns are addressed. This can lead to communication
complexity since more communication is necessary to ensure that communication
is consistent across the company.
Bragen, D. A. (2004). A beginner’s guide to a successful career.
Lincoln, Ne: iUniverse.
Covey, S. R., & Media, M. (2015). The 7 Habits of Highly
Effective People: Interactive Edition.
Kaul, A. (2009). Business communication. New Delhi:
Prentice-Hall of India.
Sternberg, R. J. (2004). Thinking and problem solving. San
Diego u.a.: Academic Press.